The Shenandoah National Park Trust is dedicated to preserving and enhancing the natural, cultural, and historic resources of Shenandoah National Park.
Our goal is to connect communities to this remarkable landscape, fostering a deep sense of stewardship to ensure the park thrives for generations to come.
The Trust team is growing! Explore our open positions below and see where your skills could help make a lasting impact on Shenandoah.
Development Coordinator
The Development Coordinator will lead the Trust’s suite of fundraising, cultivation, and stewardship events, from conception to execution, as well as serve as the manager of our donor database.
This position is part of a larger team and entails various responsibilities that require professionalism, collaboration, initiative, a high level of attention to detail, and discretion in handling confidential and sensitive information. The Development Coordinator will be both process- and product-oriented, able to refine and iterate on existing protocols, plans, and partnerships to improve outcomes and deliver top-quality, concierge-level service to colleagues, partners, constituents, and donors.
Key Responsibilities:
Event Planning & Management (50%)
- Manage and coordinate all logistics for 2 fundraising events, Wine on Rooftops and Shenandoah Socials, virtual educational events, and other in Park engagements including vendor relations, guest speakers, and site host collaboration.
- Oversee event guest lists, registration processes, and provide regular updates to the team on event status.
- Manage and report on event budgets and goals.
- Manage sponsor relationships in partnership with the Corporate & Foundation Manager.
- Lead and grow the Banff Adventurers program.
- Develop event-related materials in coordination with the communications team, including signage, invites, flyers, and online/social media content.
- Update and manage event-related content and images on the SNPT website.
Gift Operations & Database Integrity (40%)
- Manage gift processing and acknowledgments for the full donor file, ensuring gifts are entered, receipted, and acknowledged accurately and on time.
- Own day-to-day Raiser’s Edge NXT data integrity, including data standards, gift entry, and record hygiene across the full database.
- Monitor, update, and send pledge reminders for donors across all giving levels.
- Provide the reporting and list-pulls for the Development Team, including mail-merge lists, contact reports, and daily, weekly, and monthly gift and revenue reports.
- Maintain accurate moves-management records and produce pipeline and portfolio reports as requested.
- Serve as a point of contact for donors needing to update contact or giving information.
- Liaise with the contract Bookkeeper, ensuring proper restrictions and notifying them of new or unexpected restricted gifts, new funds or campaigns, and monthly updates on changes to past gift record coding tied to restrictions.
Development office Administration (10%)
- Base Camp Volunteer program; Work with staff to coordinate in-office projects and event volunteers that advance the organization and engage volunteers.
- Maintain accurate records of volunteer hours worked and manage volunteer scheduling for events/projects.
- Support production of annual fund mailings, including list preparation, proofing, and coordination with vendors and the mail house.
- Support the Director of Development with meeting prep, briefing materials, and other administrative tasks.
- Additional duties as assigned.
Qualifications:
- 2–4 years of experience in event planning, development operations, or a related nonprofit role. A bachelor’s degree is preferred; relevant experience may substitute for a degree.
- Demonstrated experience planning and executing events from start to finish, including vendor coordination, registration, budgets, and day-of logistics.
- Working knowledge of a CRM or donor database, including gift entry, queries, and reporting; direct experience with Raiser’s Edge NXT strongly preferred.
- Familiarity with gift processing practices such as receipting, acknowledgments, pledge tracking, and donor restrictions, or a strong willingness to learn them.
- Exceptional attention to detail and comfort with recurring operational work, balanced with the energy to deliver warm, polished donor and guest experiences.
- Highly organized and deadline-driven, with the ability to manage overlapping event timelines alongside daily gift processing.
- Strong written and interpersonal skills, with a customer-service mindset toward donors, sponsors, volunteers, and colleagues.
- Experience recruiting, scheduling, or coordinating volunteers is a plus.
- Proficiency with Microsoft 365, mail merge, and website content management systems; experience with online registration platforms is a plus.
- Discretion in handling confidential donor and financial information.
- Team-oriented; works effectively with development, communications, and finance colleagues as well as external partners.
- Valid driver’s license and reliable transportation for travel to the Park, Northern Virginia, and Richmond, and availability for some evening and weekend events.
The Shenandoah National Park Trust is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that welcomes individuals from all backgrounds and experiences. We encourage candidates who may not meet all the qualifications to apply.
Compensation: $40,000-$50,000
Location: This position will be based at our Charlottesville HQ office. The work requires travel in and around Shenandoah National Park, Northern Virginia, and Richmond.
To apply: Send your resume and a cover letter to info@snptrust.org. Please note in the subject line of your email: Development Coordinator
Office Manager (Part-Time)
The Trust is seeking a self-motivated and highly organized professional who is passionate about public lands and interested in managing the business side of nonprofit work.
As Office Manager, you will oversee day-to-day office operations, manage aspects of human resources, and support finance. This is a part-time position (25 hours/week) based in Charlottesville, VA.
The ideal candidate is a service-oriented team player who enjoys working with others, takes ownership of responsibilities, and is willing to pitch in across a variety of tasks. This person should be self-motivated, highly organized, attentive to detail, and capable of prioritizing competing demands.
You’ll join a small, highly collaborative team that’s passionate about public lands and enjoys working together.
Human Resources & Payroll
- Run payroll, ensuring accurate salary adjustments and correct medical, HSA, and retirement deductions and employer contributions; provide payees with W-9 forms; process 1099s at year-end.
- Administer employee benefits and retirement plans (health insurance, HSA, 401(k)), including vendor/provider relationships, deductions, compliance filings (Form 5500, Section 125), audits, and mini-COBRA; coordinate with the Executive Director on annual renewals of health insurance and other benefits.
- Assist with new employee onboarding and offboard
Finance
- Review credit card and expense transactions in a timely manner; assist staff with finance processes and procedures.
- Set up new vendors for AP in Bill.com or coordinate manual payments with a contract accountant.
- Liaise with external financial consultants, keeping them updated on new contracts, new expenses codes needed, funding or grant restrictions, etc.
- Support preparation of schedules and open items for the annual independent audit.
Office & Vendor Management
- Proactively identify and implement opportunities to improve office operations, processes, and overall workplace experience.
- Manage all office vendor relationships, including coordinating with the IT consultant to ensure office systems run smoothly; maintain technology inventory.
- Maintain the relationship with the office landlord and building manager; oversee the physical office space.
- Monitor office and kitchen supplies, anticipate needs, and maintain appropriate inventory.
- Maintain merchandise inventory.
- Check mail daily, and complete check log.
Team Support
- Provide Administrative support to the Director of Projects and Programs with project invoicing, purchases, receipting, and payments.
- Assist with office-wide meetings and team celebrations, including ordering food and coordinating logistics; manage staff birthday and work anniversary cards/gifts.
General Support
- Manage the info@snptrust.org email inbox.
- Assist with gift entry and acknowledgement letter process, as needed.
- Other duties as assigned.
Qualifications:
- 1–3 years combination of education and/or experience.
- Prior experience in an administrative, office coordination, customer service, or related professional environment
- Demonstrated ability to take ownership of responsibilities and manage multiple priorities
- Proficient using standard office 365 software, including planner.
- Self-motivated, proactive, collegial, collaborative, and willing to respectfully give and receive feedback.
- Extremely attentive to details with strong organizational skills and the ability to prioritize multiple requests and projects.
Shenandoah National Park Trust is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that welcomes individuals from all backgrounds and experiences. We encourage candidates who may not meet all the qualifications to apply.
Schedule and Compensation: Part-time, in office- 25 hours per week. $20-$25–/hour, non-exempt, based on experience. We offer 2 weeks Paid PTO, Shenandoah Park Pass
Location: This position will be based at our Charlottesville HQ office.
To apply: Send your resume and a cover letter to jlum@snptrust.org. Please note in the subject line of your email: Office Manager.
Check out Other Employment Opportunities in Shenandoah
National Park Service: Please see NPS positions and job applications. For additional info, please see Shenandoah National Park’s jobs postings.
Internships with SNP: For more information about internships in Shenandoah, please visit their Internships page.